Refund policy

Returns & Exchanges

Thank you for supporting our small business.
Many of our pieces are one-of-a-kind vintage treasures or handmade creations crafted with great care. Please read our policy before placing an order.

Vintage Items

Due to the unique and irreplaceable nature of vintage clothing, all vintage sales are final.We do our best to accurately describe each item and disclose any noticeable flaws. Please review all photos, measurements, and descriptions carefully before purchasing.

Handmade & Made-to-Order Items

Due to the handmade and made-to-order nature of our creations, we do not accept returns, exchanges, or cancellations once production has begun.
If you have questions regarding sizing, colors, or customizations, please contact us before placing your order.

Damaged or Incorrect Orders

If your item arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.
To help us resolve the issue as quickly as possible, please include:

• Your order number
  
• A description of the issue
  
• Clear photographs of the item and packaging
  

We will review each case individually and work with you to find a fair solution.

Shipping Delays

We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other circumstances beyond our control.

Contact

If you have any questions regarding your order, please don't hesitate to get in touch. We are always happy to help.
Thank you for supporting slow fashion, handmade craftsmanship, and carefully curated vintage treasures.